Waukesha County Jail Visitation operates two daily video windows at 10:30 a.m. and 3:30 p.m., with inmates appearing only after the start time on a secure terminal. Remote Professional Visitation is available through GTL’s platform for attorneys, social workers, and qualified professionals. Visitors must register at waukeshacountywi.gtlvisitme.com, select a “Professional Non-Contact Visitation” slot, and pay via credit card. Each reservation includes three 20-minute sessions and a unique code the inmate presents to staff. The jail updates its Current Inmate List every 24 hours, showing names, booking numbers, birth dates, charges, release dates, and photos. Out-of-state visitors need a driver’s license or passport for verification and cannot schedule back-to-back visits—a 30-minute gap is required. Call 262-548-7170 or 262-548-7171 for help. The jail is at 515 West Moreland Blvd., Waukesha, WI 53188.
Visitation Hours and Daily Schedule
The Waukesha County Jail holds video visits twice a day: 10:30 a.m. and 3:30 p.m. Inmates appear only after the window opens, ensuring all parties are ready. Sessions end automatically at lockdown. Remote visits for professionals follow the same times and rules. No visits occur outside these slots. The schedule runs Monday through Thursday. Fridays, weekends, and holidays may have limited or no visitation. Always check the official site before planning a visit.
How to Book a Remote Professional Visitation
Professionals must create an account at waukeshacountywi.gtlvisitme.com. After logging in, choose “Professional Non-Contact Visitation.” Select a date and time between 7:30 a.m.–11:00 a.m. or 12:30 p.m.–4:00 p.m., Monday to Thursday. Each booking allows up to three 20-minute sessions per day. Payment is by credit card only. The system sends an email confirmation with a unique visitation code. The inmate must show this code to jail staff to join the call. Attorneys must enter their bar number for verification.
Current Inmate List: Search and Verify
The jail updates its inmate list every 24 hours. It includes full name, booking number, date of birth, charge type, and projected release date. A photo is attached for identification. Users can search by name, booking date, or offense. The list reflects recent arrests, transfers, and releases within minutes. This helps visitors confirm an inmate’s status before booking. The database is maintained by the Waukesha County Sheriff’s Office.
Visitation Rules and Eligibility Checks
No consecutive visits are allowed. A 30-minute break must pass between sessions for the same inmate. Out-of-state visitors may get 15 extra minutes if booths are free. Proof of residence is required—a driver’s license or passport is scanned and stored temporarily in GTL’s system. Falsifying ID leads to denial and possible legal action. Only approved visitors can book. Minors must be accompanied by an adult.
ViaPath Visitor Web 8.0: How It Works
ViaPath Visitor Web 8.0, also called GTLVisitMe, handles all bookings online. Users pick a date, time, and location (Unit A, Booth 4, etc.). Fees are calculated based on visitor type: family, friend, or professional. Discounts may apply. Attorneys must select “OTHER” as ID type and enter their current bar number. The system checks this against the state bar database. Once approved, the reservation is confirmed instantly.
Step-by-Step: Booking Through Jail Exchange
Jail Exchange outlines a clear process. First, create a GTL account with email, phone, and government ID. Then search for the inmate by name or booking number. Choose an open slot during 10:30 a.m. or 3:30 p.m. Confirm the booking and pay. You’ll receive a QR code. Present this at the jail’s kiosk to unlock your video booth. The session starts only after the scheduled time.
Huber Work Release Facility: Special Rules
The Huber Work Release Center is part of the Sheriff’s Department. Inmates here can leave for work, school, or medical care. They must carry a signed authorization and photo ID. An electronic clock tracks their departure and return. Missing an appointment or leaving without permission ends work release. Violators return to the main jail immediately.
Inmate Mail: Address and Guidelines
Mail must go to P.O. Box 0217, Waukesha, WI 53187-0217. Include the inmate’s full name, booking number, and unit. No phone messages, emails, or packages are accepted. Prohibited items include food, money, and contraband. All mail is inspected. Approved letters go into the inmate’s drawer. Inmates may send three pages per week on plain paper. No stickers or foreign languages allowed.
Inmate Search Portal: Real-Time Data
The public portal shows live inmate data. It was last updated October 11, 2023. Users can search by name or booking number. Results show charges, court dates, and release info. The site also lists visitation hours and contact numbers. Downloadable PDFs explain GTL registration, payment, and ID prep. Always verify details before visiting.
Contact Details and Official Resources
Call 262-548-7170 or 262-548-7171 for questions. The phone service is by CenturyLink-IC Solutions. The jail is at 515 West Moreland Blvd., Waukesha, WI 53188. Email support requires completing a CAPTCHA on the contact page. The official website is www.waukeshacounty.gov. It has policy PDFs, holiday closures, and FAQs about ID and payments.
GTL Account Setup: What You Need
To register with GTL, provide a valid email, phone number, and government-issued ID. The system verifies your identity before activation. Once approved, you can search for inmates and book visits. Keep your login details secure. Each visitor needs their own account. Shared accounts are not allowed. This ensures accountability and security.
Payment Methods and Fees
All payments are by credit card through GTL’s secure gateway. Debit cards with Visa or Mastercard logos work too. Fees vary by visitor type. Professionals may pay different rates than family members. Discounts are applied automatically if eligible. Receipts include the visitation code and session details. Refunds are not available once booked.
What Happens During a Video Visit
At the scheduled time, the inmate appears on a terminal in their unit. The visitor joins via GTL’s platform. The call lasts up to 20 minutes per session. Staff monitor all visits. If lockdown begins, the call ends immediately. No recording or screenshots are allowed. Behavior must remain respectful. Violations can ban future visits.
Holiday and Emergency Closures
The jail may close on federal holidays like Christmas, New Year’s Day, and Independence Day. Emergency closures happen during severe weather or security events. Check the website or call ahead. Bookings are not automatically rescheduled. Visitors must rebook if a session is canceled.
Frequently Asked Questions
Can I visit more than once a day?
No. Only one visit per inmate per day is allowed. A 30-minute gap is required between sessions if multiple visitors are scheduled.
Do I need an ID to visit?
Yes. All visitors must present a government-issued ID. Out-of-state visitors must show a driver’s license or passport for verification.
Can children visit inmates?
Yes, but minors must be accompanied by an adult. The adult must provide ID and supervise the child during the visit.
What if the inmate is transferred?
Check the Current Inmate List first. If the inmate is no longer listed, they may have been released or moved. Contact the jail for confirmation.
How do I cancel a booking?
Log into your GTL account and cancel before the session starts. No refunds are issued. Rebooking may be possible if slots are open.
Are in-person visits allowed?
No. All visits are video-only. There are no face-to-face meetings at this time.
Can I send money to an inmate?
No. Money cannot be sent through mail or during visits. Use the jail’s approved kiosk or online system for deposits.
Official Website and Direct Links
Waukesha County Jail Division: www.waukeshacounty.gov/jail-division
GTL Visitation Portal: waukeshacountywi.gtlvisitme.com
Current Inmate List: www.waukeshacounty.gov/CurrentInmateList
Jail Correspondence: www.waukeshacounty.gov/jail-division/Jail-Correspondence
Phone: 262-548-7170 or 262-548-7171
Address: 515 West Moreland Blvd., Waukesha, WI 53188
Related Resources
Final Tips for a Successful Visit
Book early—slots fill fast. Arrive on time. Have your ID and visitation code ready. Dress appropriately. Avoid loud backgrounds during remote calls. Follow all staff instructions. If tech issues occur, call GTL support. Always confirm inmate status before traveling. Respect jail rules to keep visitation rights.